Sales Support and Customer Service Representative

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $40,000 - $60,000

**About the Role**

This is a fantastic opportunity for someone looking to build a career in sales, administration, or the footwear/apparel industry.

You will play a key role in supporting the sales team, delivering excellent customer service, and ensuring smooth day-to-day office operations.

**Key Responsibilities**

  • Deliver outstanding service to retail partners, sales agents, and direct consumers
  • Support the sales team with accurate order entry, processing, and tracking
  • Maintain up-to-date records of orders, returns, and exchanges
  • Assist in preparing sales reports, presentations, and product information packs
  • Liaise with logistics, warehouse, and product teams to ensure timely delivery of goods
  • Handle customer issues with professionalism and efficiency to achieve positive outcome

**Administration & Office Support**

  • Book and track domestic and international shipments with carriers including FedEx, TNT, and Australia Post
  • Verify courier invoices against bookings, investigating and resolving discrepancies as needed
  • Oversee petty cash, credit card, and Australia Post account reconciliations
  • Maintain organised filing systems, data entry, and accurate office records
  • Monitor and replenish office supplies as required
  • Assist with coordinating meetings, travel arrangements, and calendar management
  • Provide support across ad hoc projects and day-to-day operational tasks

**Requirements**

  • Strong written and verbal communication skills
  • A customer-first mindset with a positive, helpful attitude
  • High attention to detail and accuracy in data entry and order processing
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Proficiency in Microsoft Office (Excel, Outlook, Word); willingness to learn ERP/CRM systems
  • Previous experience in customer service, sales support, or administration (preferred but not essential)

**What We Offer**

  • Entry-level role with full training provided
  • Career development opportunities in sales, product, or account management
  • Exposure to leading footwear brands and industry professionals
  • A supportive and collaborative team environment

  • Sales Representative

    3 weeks ago

    Melbourne, Victoria, Australia FERAQuip Sales & Services Full time

    Overview We are a dynamic and fast-growing company specialising in the sales of Elevating Work Platforms (EWPs) including scissor lifts and boom lifts, as well as a growing range of Earthmoving machinery and Hooklift systems. We are seeking motivated Sales Professionals to join our Melbourne-based team. This is a full-time on-site role for a Sales...

  • Sales Representative

    3 weeks ago

    Melbourne, Victoria, Australia FERAQuip Sales & Services Full time

    OverviewWe are a dynamic and fast-growing company specialising in the sales of Elevating Work Platforms (EWPs) including scissor lifts and boom lifts, as well as a growing range of Earthmoving machinery and Hooklift systems. We are seeking motivated Sales Professionals to join our Melbourne-based team. This is a full-time on-site role for a Sales...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Support Services - Infrabuild Full time

    **About the role**:Join our dynamic and close-knit team at our **Dandenong South** branch as a **Customer Service Representative**In this role, you'll collaborate with our Sales and Operations teams to ensure that customers have a seamless and positive experience with **InfraBuild Steel Centre**.**Your responsibilities will include**:- Processing cash sales,...

  • Customer Service And Sales Representative

    2 weeks ago

    Melbourne, Victoria, Australia Red Energy Full time

    **Customer Service and Sales Representative**Direct Connect is 100% Australian owned and we have grown to become one of Australia's largest moving services companies - a success story we are extremely passionate about and proud of. We are owned by the mighty Snowy Hydro and form a part of the wider retail group, including Red Energy and Lumo Energy. Each day...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTeamwork Full time $45,000 - $72,000

    Customer Service RepresentativeBecome a part of our team and make a real difference in people's lives. As a customer service representative, you will be the face of our organization, providing exceptional service to every customer who walks through our doors.Job Description:We are looking for a highly motivated and enthusiastic individual to join our team as...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $20,000 - $30,000

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.The successful candidate will be responsible for delivering exceptional customer service through technical and specification support, maximising sales opportunities from inbound and outbound customer contact, and managing sales...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Matrix Education Full time

    Customer Experience Representative (VIC)Matrix Education is now hiring casual Customer Experience Representatives for our Box Hill campus.Matrix Education is Australia's leading and fastest-growing tuition college for primary and secondary students. With over 25 years of experience, we've helped tens of thousands of students achieve their academic dreams.We...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $70,000

    Customer Service Representative PositionWe are seeking a dedicated professional to fill this Customer Service Representative role.Main Responsibilities:Establish and maintain strong relationships with customers, dealers, and internal colleagues to drive customer satisfaction.Communicate effectively with customers, process orders, handle credits and returns,...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia United Forklift and Access Solutions Full time

    Customer Service Representative – MelbourneAt United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:5 days anniversary leave on top of your 4 weeksFlexibility to work a 4 weekly day off or a 9-day fortnight if you chooseCareer Growth: Training, development, and opportunities to advanceGreat Perks:...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Matrix Education Full time

    Customer Experience Representative (VIC)Matrix Education is now hiring casual Customer Experience Representatives for our Box Hill campus.Matrix Education is Australia's leading and fastest-growing tuition college for primary and secondary students. With over 25 years of experience, we've helped tens of thousands of students achieve their academic dreams.We...