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Learning Development Strategist
2 weeks ago
The Learning and Development Specialist plays a crucial role in delivering end-to-end learning programs that foster growth and excellence within the organization.
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The ideal candidate will possess exceptional stakeholder management skills, advanced communication abilities, and a talent for building capability across diverse levels, backgrounds, age groups, and abilities.
With a strong background in service industries, ideally in hospitality, and a Certificate IV in Training & Assessment qualification, the successful applicant will be well-equipped to drive learning initiatives that meet the needs of the business.
The Learning and Development Specialist will collaborate with the Director of Talent and Culture to develop and implement training programs, coordinate speakers and presenters, and ensure seamless delivery of learning experiences.
Key areas of focus include administration, luxury programs, learning and development community, quality assurance, systems management and reporting, performance review process coordination, and culture and engagement.
This is an excellent opportunity for a motivated and experienced professional to join our team and contribute to driving a positive culture representing the department and the Hotel.
Responsibilities:
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- Administration (50%): Update the training calendar and circulate monthly; track and monitor the registration spreadsheet; coordinate the training days, ensure the rooms, invitations, BEO's are ordered in advance, set up the training rooms, ensure attendance sheet is available; develop slides for training sessions; coordinate speakers and presenters for training sessions; ensure training is captured on employee profiles in Zambian; provide reports on training attended as and when required; monitor mandatory training needs analysis and ensure ambassadors are compliant with requirements; ensure Learning Trackers are accurate and up to date.">
