Key Customer Support Representative

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $72,000 - $86,000
Job Title: Customer Service Officer

As a key member of our support team, you will be responsible for delivering exceptional customer service in an inbound call centre environment. Your primary focus will be on building strong relationships with customers and sales representatives, while also providing frontline communication and support to external clients.

About the Role
  • Deliver outstanding customer service by responding to customer queries in a positive and professional manner.
  • Maintain a strong rapport with customers and sales representatives through effective communication and relationship-building skills.
  • Deal effectively with challenging customers, utilising your empathetic nature to resolve issues efficiently.
  • Assist in preparing weekly and monthly management reports, ensuring timely and accurate data entry.
Required Skills and Qualifications
  • Proven ability to maintain good working relationships with clients, suppliers, and on-site personnel.
  • Excellent verbal and written communication skills, with the ability to adapt to different situations and personalities.
  • Strong time management and organisational skills, with a focus on meeting deadlines and achieving goals.
  • Qualification in business administration or equivalent experience, demonstrating a solid understanding of business operations.
Benefits
  • Competitive salary package.
  • Opportunities for growth and development within the company.
  • Support from a strong network of colleagues and business partners.
  • Employee share program.
  • Great staff benefits program, including novated car leasing and salary sacrificing on work-related purchases.

  • Key Customer Experience Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $52,000 - $56,000

    Job Title: Key Customer Experience RepresentativeAt our retail picture framing company, we pride ourselves on providing exceptional customer service and high-quality products.We are seeking a Key Customer Experience Representative to provide outstanding support to our customers both online and in-store.Key Responsibilities:Deliver exceptional customer...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...

  • Key Account Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $55,000 - $77,000

    Job Title: Key Account Customer Service Representative">

  • Key Customer Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $90,000

    Customer Service Representative Job SummaryThis role involves delivering exceptional customer service by managing customer enquiries, resolving issues, and providing a high level of support. The ideal candidate will have strong communication skills, be able to work effectively under pressure, and possess attention to detail.Main Responsibilities:Handle...

  • Customer Service Representative

    1 day ago

    Sydney, New South Wales, Australia Sharp & Carter Sydney Business Support Full time $60,000 - $80,000 per year

    Customer Service Representative - Call Centre | Norwest | HybridWe are currently seeking a motivated and resilient Customer Service Representative to join a supportive call centre team in Norwest. This is a fantastic opportunity to step into a corporate environment with excellent training, approachable leaders, and genuine longer-term potential. The Role...

  • Customer Support Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCareer Full time $68,960 - $73,320

    Job Title:"Customer Support Representative"This role offers a career progression and development opportunities in a leading financial institution. As a Customer Support Representative, you will be handling inbound and outbound calls to provide excellent customer service.Contact Centre role with varying shifts Monday to Saturday, 8am-9pmInitial contract...

  • Customer Support Representative

    2 weeks ago

    Sydney, New South Wales, Australia Australian Helicopter Pilot School Pty Limited. Full time

    OverviewSafran Helicopter Engines Australia is the market-leading subsidiary of a global aerospace organisation, located at Bankstown Airport. We specialise in the support, supply, and maintenance of gas turbine engines for helicopters across civil and military markets. We are a trusted partner in the aviation industry with a reputation for technical...

  • Customer Support Representative

    2 weeks ago

    Sydney, New South Wales, Australia Australian Helicopter Pilot School Pty Limited. Full time

    OverviewSafran Helicopter Engines Australia is the market-leading subsidiary of a global aerospace organisation, located at Bankstown Airport. We specialise in the support, supply, and maintenance of gas turbine engines for helicopters across civil and military markets. We are a trusted partner in the aviation industry with a reputation for technical...

  • Customer Support Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerSupport Full time $55,000 - $70,000

    Job Title: Customer Support RepresentativeThis is a role at a leading car-sharing service provider.You will be a key member of the customer support team and the main point of contact for users in Australia on weekdays and weekends. Your role will comprise many activities, including:Monitoring and resolving bookingsProviding top-quality customer service to...