Hearing Care Professional

5 days ago

Sydney, New South Wales, Australia beBeeClientCare Full time $68,000 - $79,000
Job Title: Hearing Care Professional

About the Role

We are seeking a dedicated and enthusiastic individual to join our team as a Hearing Care Professional. As a key member of our client care team, you will be responsible for providing exceptional service to our clients and helping them manage their hearing health.

Key Responsibilities

  • Welcoming and managing client experiences for optimal outcomes
  • Scheduling and confirming appointments for clients
  • Providing administrative support to clinicians (audiologists/audiometrists)
  • Efficiently managing day-to-day clinic operations, including opening and closing procedures
  • Billing clients correctly and handling payments

Requirements

  • Prior experience in face-to-face customer service and/or administration roles
  • Passion for delivering an amazing client experience
  • Great communication and active listening skills
  • Resilience, self-motivation, and lots of energy
  • Excellent organizational and time management skills
  • Ability to work autonomously and effectively within a team
  • Focus on results and best possible outcomes for both the clinic and clients
  • Intermediate computer skills
  • An interest in learning about features and basic repair/maintenance of hearing aids

What's in It for You?

  • A competitive remuneration package, including base salary plus monthly performance bonuses
  • Salary packaging options
  • Uniform allowance
  • Paid parental leave
  • Access to discounts from over 500 retailers via our Employee Enrichment Hub
  • Generous employee discounts on hearing aid products for yourself and your family
  • Online wellbeing centre and employee assistance program (EAP)
  • Access to LinkedIn Learning Platform
  • Opportunity to grow and develop in your role and beyond
  • A values-driven and people-centered culture
  • Being part of a dynamic and supportive team at the forefront of innovation in the hearing industry
  • A genuinely rewarding role with purpose and meaning

Working with Us

  • Our team is dedicated to making a positive difference in our clients' lives
  • We are passionate about delivering exceptional service and exceeding client expectations
  • We value diversity and inclusion in the workplace

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