Hearing Care Solutions Professional

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $62,301
Our Visionary Role

We are a leading hearing care solutions provider, empowering people worldwide to rediscover all the emotions of sound. Our mission is to revolutionize the way hearing healthcare is perceived and experienced globally, transforming the lives of millions through our passion and superior care.

As we grow, our values guide how we act and what we do as One Team. We serve customers' best interests with passion and strive to surprise them by always going the extra-mile. We empower our team members to think freely, perform and succeed, working together to make a lasting difference. We take accountability for setting and delivering the highest standards of quality, and never give up.

**Job Overview**

We are seeking an enthusiastic and customer-centric professional to join our talented team working at our Bondi Clinic. As someone who loves helping people to rediscover the emotions of sound, you will:

  • Perform hearing screening checks and hearing aid maintenance (Full training provided)
  • Provide face-to-face and phone-based customer support
  • Confirm/schedule customer appointments through Diary and Inbox management
  • Source external lead generation opportunities and roll-out local marketing initiatives to drive customer engagement
  • Assist our clinics to perform more effectively through reporting and solution follow-ups
  • Provide administrative support to our Audiologists and the clinic

**Your Qualifications**

If you're someone who loves to offer amazing customer support and client care, then we would love to hear from you. You will ideally have:

  • Previous experience in a face-to-face customer service/retail role
  • Strong interpersonal and communication skills
  • Good computer skills and be tech-savvy
  • Previous administration experience an advantage, however, full training will be provided
  • Sales experience an advantage
  • Own vehicle and license as you will be required to attend other clinics on occasion

**What We Offer**

We offer a competitive remuneration package including a base salary, maximum applicable incentive, and 10.5% superannuation. You will also receive a day off to celebrate your birthday, company-provided uniform, laundry allowance, yearly flu vaccinations, and access to our Employee Assistance Program. Additionally, you will enjoy free access to our Amplifon training, career, and learning development opportunities, free hearing aids, discounted Private Health Insurance, and many more benefits.

**Join Our Mission**

With over 400 clinics across Australia, we offer exclusive, all-around, highly customized hearing care solutions and services, guiding our customers through their journey to rediscover all the emotions of sound. As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.

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