Administrative Support Specialist

6 days ago

Hawthorn, Victoria, Australia Michael Page Full time
About Our Client

A leading facilities management firm, specialising in cleaning, maintenance, hygiene, and event services, the company delivers high-quality, competitive solutions nationwide. Known for its emphasis on sustainability and innovation, its success is rooted in a commitment to ethics, service excellence, and exceeding client expectations.

Job DescriptionKey Responsibilities
  • Support the Operations Manager with daily administrative tasks, project implementation, and coordination activities to ensure smooth operation and service delivery.
  • Provide administrative support to the finance team, facilitating smooth and efficient operations.
  • Respond immediately to financial emergencies and any urgent demands by coordinating necessary resources and actioning solutions - ensuring response to client is priority.
  • Use a common-sense approach to handle clients, ensuring their needs are met and fostering strong, positive relationships.
  • Promptly address client requests, feedback, and operational issues through the service desk platform. Ensure all inquiries are logged, tracked, and resolved efficiently.
  • Book appointments and follow up with confirmation.
  • Diary and email management
  • Manage and update all office documentation.
Requirements
  • Computer literate at intermediate-advanced level including (MS office suite & internet)
  • Excellent telephone manner, communication skills and customer service
  • Experience within an administration support role
  • Proactive, flexible approach to completion of work
  • The ability to provide effective and appropriate information to a variety of people
  • Excellent written and communication skills
  • Strong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines and manage a varied workload, in a busy professional environment.
The Ideal Candidate

We are seeking a highly motivated and organised individual to join our team as an Administrative Support Specialist. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. If you are a proactive and flexible individual with a passion for providing top-notch administrative support, we encourage you to apply for this exciting opportunity.

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