Complaints Compliance Officer

Help Us Shape the Future of Aged CareTrilogy Care is one of Australia's fastest-growing approved Home Care Package providers. Our innovative self-management model gives older Australians more choice, transparency, and value - so they can spend less on fees and more on the care they need.We're a vibrant, purpose-driven team dedicated to helping people live...

Public Sector People is recruiting an experienced Appeals and Complaints Officer on behalf of a state government department. This role involves coordinating complex inquiries, complaints, and appeals under the Recovery and Resilience Framework (RHF). This is a 3-month contract position with potential for extension.**Key Responsibilities**:- Coordinating and...

OverviewAboriginal and Torres Strait Islander community-controlled health provider in one of the fastest-growing regions in AustraliaA strong sense of community & inclusionA career that makes a differenceAt Kambu Health, we pride ourselves on being an organisation where the best people come to do their best work for our community.Kambu Health stands as a...

Aboriginal and Torres Strait Islander community-controlled health provider in one of the fastest-growing regions in AustraliaA strong sense of community & inclusionA career that makes a differenceAt Kambu Health, we pride ourselves on being an organisation where the best people come to do their best work for our community.Kambu Health stands as a proud...

Job Title: Compliance OfficerKey Responsibilities:Manage incidents and complaints through identification, logging, root cause analysis, and proposed remediation plans.Maintain incident management procedures to ensure efficient handling.Communicate with complainants to resolve issues.Ensure compliance with relevant legislation and regulatory...

Reporting Systems and Compliance AdvisorAbout the RoleThe Reporting Systems and Compliance Advisor plays a pivotal role in ensuring the integrity, accuracy, and reliability of data relating to complaints, investigations, discipline, and performance issues.Key responsibilities include:Providing professional advice and reporting on matters in relation to...

Job DescriptionWe are seeking an experienced professional to join our team as an Appeals and Complaints Officer. This role involves coordinating complex inquiries, complaints, and appeals under the Recovery and Resilience Framework (RHF).The successful candidate will work closely with stakeholders to ensure prompt, professional, and accurate responses in...

**The Department of the Environment, Tourism, Science and Innovation (DETSI) recognises the enormous value a clean environment, innovative society and economy, and a diverse and inclusive culture makes to Queenslanders' lives. As a diverse organisation, the department brings together environment, heritage protection, national parks, tourism, science and...

**About the company**:Our client is a large growing Federal Government agency, and they are looking for an experienced complaints officer or handler to join their team on a long-term temporary assignment for 12 months.**About the role**:- Managing complaints coming into the agency- Assessing, recording, resolving and referring as required- Managing escalated...

The RoleThe Principal Complaints Officer is responsible for facilitating preliminary complaint processes and reviewing complaint handling processes across the organisation, and conducting high level, complex and sensitive investigations of suspected corrupt conduct which may include investigations into the commercial activities of the department and/or...