Senior Financial Services Specialist

2 days ago


Traralgon, Victoria, Australia ASIC Full time

About ASIC

ASIC is a leading government agency responsible for regulating the financial services industry in Australia. We are committed to ensuring that businesses operate with integrity and transparency.

Job Summary

We are seeking an experienced Senior Financial Services Specialist to join our team in Melbourne. The successful candidate will be responsible for managing debt collection activities, processing levy waiver applications, and providing training and coaching to team members.

About You

To be successful in this role, you will require strong analytical and communication skills, with experience in customer service, data entry, and working in a team environment. You will also need to have a solid understanding of Microsoft Excel and be able to develop and produce statistical reports.

Responsibilities

  • Manage debt collection activities, including liaising with debtors and reconciling debtor accounts
  • Process levy waiver applications and payment plan applications
  • Provide training and coaching to team members on ASIC's administered revenue operations
  • Analyse and prepare data to assist with the effective operations of ASIC's administered revenue
  • Conduct statistical reporting on information such as debtor profile, collection rate, and workload
  • Plan, create, and undertake testing for implementation of projects and system upgrades
  • Apply sound judgment in making recommendations in relation to levy waivers and payment plans

Requirements

  • Degree in a relevant field, such as finance or accounting
  • Minimum 3 years' experience in a similar role
  • Strong analytical and communication skills
  • Experience in customer service, data entry, and working in a team environment
  • Solid understanding of Microsoft Excel and ability to develop and produce statistical reports

Salary Range

$80,000 - $110,000 per annum, plus superannuation and other benefits



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