Strategic Program Manager

5 days ago


Coffs Harbour City Council, Australia NSW Reconstruction Authority Full time
About the Role

The NSW Reconstruction Authority is seeking a highly skilled and experienced Strategic Program Manager - Disaster Preparedness to join our team. As a key member of our organization, you will play a critical role in developing and implementing strategic risk awareness and community preparedness programs.

Key Responsibilities
  • Program Leadership: Develop and deliver risk awareness and community preparedness strategies, ensuring alignment with NSW Government objectives and community needs.
  • Stakeholder Engagement: Build and maintain relationships with government agencies, councils, community groups, NGOs, and the private sector, gathering insights and coordinating program delivery.
  • Behaviour Change Strategies: Oversee the creation of awareness and behaviour change objectives for disaster preparedness, particularly for vulnerable or hard-to-reach communities.
  • Local Preparedness Planning: Support local preparedness analysis and planning with strategic guidance based on best practices, data, and local knowledge.
  • Governance and Reporting: Develop governance approaches for collaborative decision-making, providing regular progress reports, presentations, and updates.
  • Cross-Government Alignment: Align strategies with broader NSW Government initiatives, integrating program activities with other projects and processes.
  • Program Management: Establish program logic, outcomes, KPIs, and tracking mechanisms, monitoring progress, driving continuous improvement, and evaluating impact.
  • Team Leadership: Lead and guide program strategy teams, fostering a culture of collaboration and innovation, mentoring, and developing team members.
About You

You are a strategic thinker with proven experience in managing complex programs from conception to execution. Your ability to engage and collaborate with a diverse range of stakeholders is matched by your deep knowledge of disaster preparedness and resilience. You excel in gathering and utilizing community insights to drive effective strategies and are skilled in developing public communications and media strategies.

With expert project or change management experience, you are adept at developing large-scale, state-wide strategies and are familiar with community development principles. Your leadership style promotes collaboration, innovation, and continuous learning within your team.

Essential Requirements
  • Experience: Proven track record in managing complex programs from start to finish, including goal-setting, KPI development, and successful delivery within budget and on time.
  • Stakeholder Skills: Strong ability to engage and collaborate with diverse stakeholders, including internal teams, external partners, and community groups.
  • Expertise in Resilience: In-depth knowledge of disaster preparedness and resilience best practices, methodologies, and frameworks.
  • Research Proficiency: Skilled in gathering and utilizing community insights through quantitative and qualitative research methods.
  • Communication Strategies: Experience in developing public communications and media strategies, including setting objectives and targeting specific audiences.
  • Legislative Knowledge: Understanding of emergency management arrangements and NSW legislation, or the ability to quickly acquire this knowledge.
  • Qualifications: Relevant tertiary qualifications and/or demonstrated experience in project or change management.
  • Community Development: Familiarity with community development principles and local dynamics, capable of creating state-wide strategies that coordinate with diverse stakeholders.


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