Medical Secretary

2 weeks ago

Perth, Western Australia Icon Group Full time
About the Role:

We are seeking a highly skilled and experienced Medical Administrator to join our team at Icon Group. As a key member of our administration team, you will be responsible for providing exceptional support to our medical specialists and patients.

Key Responsibilities:
  • Welcoming patients and collecting personal details, completing admissions paperwork, and conducting health fund checks.
  • Scheduling and organizing patient appointments, day lists for consultants, and preparing consult rooms and paperwork for each clinical session.
  • Ensuring accurate collection of new patient information, communicating clearly with patients and their families, and responding to patient queries.
  • Answering telephone calls, responding to enquiries, and communicating fee schedules and processing patient invoicing and billing.
  • Monitoring and assessing the administration care path of all patients, overseeing wait rooms, and discharging procedures and paperwork.
  • Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities and performing ad-hoc administration and correspondence duties.
About You:

We are looking for an experienced Medical Administrator with outstanding customer service skills, who is proactive, personable, and enthusiastic about the role. If you have experience in a similar role in Day Oncology/Haematology or similar in-patient settings, medical specialist secretarial experience, and experience with Medicare, DVA, and Private Health Insurance, we would love to hear from you.

What We Offer:
  • A competitive hourly rate in-line with experience, plus 11% Super, and annual and personal leave entitlements.
  • Opportunities for career growth and development within a dynamic and innovative organization.
  • Access to online courses and training programs to enhance your skills and knowledge.
  • A supportive and collaborative work environment with a team of dedicated professionals.
  • Employee Assistance Program and access to paid parental leave.

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