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Medical Secretary/Receptionist
2 months ago
We are seeking a highly skilled and experienced Medical Secretary/Receptionist to join our team at All 4 People Pty Ltd. As a Medical Secretary/Receptionist, you will be responsible for providing exceptional patient care and administrative support to our Plastic Surgery Clinic.
Key Responsibilities- Patient Liaison: Provide excellent communication and customer service to patients via phone and email.
- Welcoming Patients: Greet patients warmly and ensure a smooth and efficient check-in process.
- Scheduling Appointments: Coordinate and schedule clinic and theatre appointments with patients and healthcare professionals.
- General Office Tasks: Perform various administrative tasks, including filing, scanning, and responding to emails.
- Patient Billings: Manage patient billings and payments in a timely and accurate manner.
- Liaising with Healthcare Professionals: Communicate effectively with GPs, specialists, allied health professionals, and other healthcare professionals.
- Medical Supplies: Arrange for the procurement and maintenance of medical equipment and supplies.
- Previous Experience: Minimum 1 year of experience in medical reception or healthcare.
- Communication Skills: Excellent communication and customer service skills.
- Organizational Skills: Proven ability to work in a fast-paced environment and prioritize tasks effectively.
- Autonomy: Ability to work independently and make sound decisions.
