On-Site Technology Specialist

4 days ago

Brisbane, Queensland, Australia beBeeTechnology Full time $100,000 - $120,000

We are seeking a skilled On-Site Technology Specialist to provide operational support in corporate meeting and conferencing environments.

Key Responsibilities
  • Offer first-level on-site technical assistance to meeting rooms and designated areas.
  • Coordinate and assist clients with their AV and IT setup within conference spaces.
  • E nsure a seamless and high-quality AV experience during the use of meeting room facilities.
  • Provide exceptional user and technical support for audio-visual, video conferencing, and unified communication tools.
  • Record and follow up client helpdesk calls, escalating service matters as necessary.
About You

To excel in this role, you must be highly motivated and passionate about delivering outstanding customer service experiences.

  • Excellent verbal and written communication skills.
  • Highly organized with effective time management skills.
  • Able to develop positive working relationships within the business and with clients.
  • Capacity to work autonomously as part of a high-performing team.

Please note that experience in an audio-visual support-style role, preferably in a corporate or events space, is desirable. Additionally, basic computer, IT, and AV skills are required.

Requirements
  • Basic computer, IT, and AV skills.
  • Experience with videoconferencing platforms and servicing systems.

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