Administrative Officer

2 months ago

Werribee, Victoria, Australia Mercy Hospitals Victoria Ltd Full time
About the Role

We are seeking a highly motivated and organized Casual Administrative Officer to join our team at Werribee Mercy Hospital. As a Casual Administrative Officer, you will provide administrative relief throughout the hospital, including all wards, Emergency Department, Outpatient Clinics, and Main Reception.

Key Responsibilities
  • Complete the patient journey on iPM, including registering, admitting, discharging, and transferring patients.
  • Greet patients and visitors, and manage the main switchboard, including the emergency code system.
  • Respond to enquiries and provide support to other team members.
  • Participate in key activities of Werribee Mercy Hospital.
Requirements
  • Experience working in a customer-facing, fast-paced environment.
  • Experience working in a hospital setting is desirable.
  • Strong person-centred focus and excellent conflict resolution skills.
  • Experience with iPM or similar patient management systems is desirable.
  • Demonstrated administrative and Microsoft Office skills.
  • A motivated and 'can-do' attitude with the ability to learn quickly and go the extra mile.
What We Offer
  • Develop and expand your skills, knowledge, and impact across the scope of practice.
  • Advance your career with ongoing professional development opportunities and educational resources in a supportive environment.
  • Find a better balance with a flexible rostering.
  • Make the most of your pay with our generous salary packaging options.
  • Save big with access to a range of retail discounts across financial, healthcare, travel, and other services.
  • Live, work, and feel your best with our health and wellbeing programs, including an Employee Assistance Program and Fitness Passport for you and your family.
About Mercy Health

We've been supporting people for over 100 years. Now, we're taking all that we have and making it even better. It's about investing in our people and our cultures to create positive experiences and opportunities for all.

We're a cornerstone of the communities we serve, and as part of Werribee Mercy Health, the vital work you do here will always be needed. That means career stability and so much opportunity to build your rewarding future with us.

We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities, and cultural backgrounds.

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