
Receptionist - Night Shift Opportunity
6 days ago
We are seeking a skilled receptionist to join our team on a casual night shift basis.
The successful applicant will be responsible for maintaining and developing relationships with members, ensuring compliance with liquor & gaming regulations, and maximizing patron satisfaction by driving service standards.
This is a front of house, hands-on role requiring proven experience of floor operations, including cash handling, a decisive personality, and the ability to communicate with a diverse membership demographic.
- Maintain and develop relationships with members
- Ensure compliance with liquor & gaming regulations
- Maximize patron satisfaction by driving service standards
- Answer phone calls and direct them to the correct contact or answer enquiries
- Make microphone announcements
- Answer all enquiries from members
To be successful in this role, you will need to possess the following essential skills and competencies:
- Extensive knowledge of club activities
- Knowledge of aspects of compliance with relevant legislation
- Proven ability to deal with a diverse demographic
- Ability to improve communications and form strong customer relations
- Effective time management and organisational skills
- Immaculate personal presentation and service
Please note that the following qualifications are required:
- Responsible Service of Alcohol certificate
- Responsible Service of Gaming certificate
- Experience in conflict resolution and employee engagement
- Working rights in Australia
About Our Team
Our team provides entertainment and hospitality services in Queensland.
If you are a motivated and experienced receptionist looking for a new challenge, please apply now.
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