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Director of Store Operations
3 weeks ago
The ideal candidate will oversee the flagship store and support expansion into a new location, combining retail leadership with social impact initiatives.
Key Responsibilities- Sales - Meet sales targets to fund programs
- Advocacy - Share the organization's mission with customers
- Training - Support on-the-job training for young people
- Leadership - Manage store operations, collaborate with program teams and youth workers
- Drive store performance as required
You are a seasoned retailer with a track record of achieving targets and leading diverse teams. You are empathetic, have strong emotional intelligence, and align with the organization's mission and values.
Selection Criteria- Previous experience managing a retail clothing store
- Passion for fashion, retail, community, and the organization's mission
- Ability to communicate clearly and sensitively with young people from diverse backgrounds
- Values alignment with an 'Empathetic Employer'
- Experience leading staff development (training/coaching)
- Experience with retail administration (rostering, reporting, stock transfers, online systems)
- Multilingual is a plus
This is a full-time role with opportunities to contribute to advocacy, events, cross-department collaboration, and program implementation.
Diversity & AccessibilityThe organization is committed to diversity and encourages applicants from Aboriginal and Torres Strait Islander communities, LGBTQIA+ community, people with disabilities, and people with lived experience of homelessness.
