Store Operations Director
2 weeks ago
Job Summary:
The Flagship Store Manager will be responsible for leading a high-performing team to deliver exceptional customer experiences and drive commercial success. This role will oversee all aspects of store operations, including compliance, visual merchandising, and recruitment.
Key Responsibilities:
- Lead a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards.
- Drive personalized styling advice, expert product knowledge, and memorable in-store experiences for customers.
- Manage the commercial success of the store by interpreting sales data and making strategic decisions.
- Identify high-potential individuals and create tailored development plans to support their career growth.
- Oversee all aspects of store operations, ensuring operational efficiency and upholding high standards of excellence.
Requirements:
- Proven leadership skills with experience in fast-paced retail environments.
- Strong customer-centric mindset with a track record of aligning business actions with customer feedback.
- Demonstrated business acumen with the ability to align commercial goals with customer needs.
- Excellent communication and coaching skills.
- Adaptability and flexibility in responding to new opportunities and challenges.
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