Operational Excellence Lead

2 weeks ago

Gatton, Queensland, Australia beBeeCustomerService Full time $98,765 - $123,456
Store Operations Manager

As a Store Operations Manager, you will oversee and supervise daily store operations. You will support and develop your team to ensure outstanding service is being provided to our customers.

Key Responsibilities:

  • Work closely with the Store Managers in leading the team and managing operations to achieve success
  • Coach and develop team members
  • Live, breathe, and role model genuine service, creating moments that matter for customers
  • Are safety leaders, always providing the safest work environment for themselves, team members, and customers
  • Always set a positive example
  • Often have opening and closing responsibilities
Requirements

To be successful in this role, you will need:

  • Previous supervisory experience, or be ready for that next step
  • Demonstrate previous retail or trade experience, including sales, wholesale, and/or workshop operations experience
  • Ideally have mechanical/automotive parts knowledge
  • Have a flexible availability and hold a valid driver's license
  • Have the physical capacity to perform the duties of the role (including handling products of a heavy nature)
  • Prioritise safety
Benefits

We offer a range of benefits to support your career and well-being, including:

  • A safe and inclusive team environment
  • Ongoing training and career development
  • No late-night trading
  • Diverse product ranges
  • Support office guidance and inter-store support for merchandise, planogram, and store standards
  • Employee reward and recognition programs, including a 'shout out' platform and private Facebook group
  • Paid volunteer leave
  • Parental leave top-up allowance
  • Attractive team member pricing across all GPC AP businesses
  • Industry award rates of pay, penalty rates, fortnightly pay cycle
About Us

Our company is committed to delivering careers and experiences that are both challenging and rewarding. We believe in valuing and appreciating our team members and focusing on results and continuous improvement.

Our business is built on a passion for automotive aftermarket parts and services, and we are dedicated to propelling people forward. With over 8,000 team members in Asia Pacific, and 60,000+ globally, we are one of the largest industrial and automotive aftermarket parts and service suppliers in the region.

If you are passionate about delivering exceptional customer service and are looking for a new challenge, we would love to hear from you.

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