
Customer Service Leader Opportunity
4 days ago
CUSTOMER SERVICE MANAGER
\As a retail leader, you will make a real difference in the lives of our customers and team members every day. Whether you are working in-store or behind the scenes, you will be part of an iconic business that is at the heart of the nation.
\About the Role:
You will report to the store manager and have full accountability for the day-to-day running of the service department and front-of-store operations. This includes responsibility for checkouts and customer service desk. You will take pride in contributing to a store that is exceptionally presented, welcoming, and engaging for our customers, team members, and local community.
\About You and Your Skills:
- Previous experience in a fast-paced, customer-facing environment
- Proven leadership experience to lead, coach, and develop your team to meet sales targets, cost control, and rostering requirements
- Maintain excellent service standards by keeping the checkout area clean and safe for our team and customers
- Drive a one-team culture prioritizing team members' health, safety, and wellbeing
- Be customer-obsessed and continually seek to better understand our diverse customers for an outstanding shopping experience
We value your wellbeing and professional development. We offer flexible work arrangements, additional leave, and parental leave entitlements because everyone leads unique lives.
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