Customer Service Experience Leader

2 weeks ago

Australia beBeeCustomerOriented Full time $98,765 - $123,456

With us, you'll have the opportunity to make a real impact every day. Whether you're in a fast-paced environment or working with colleagues, you'll see the difference your work makes.

**About the role:**

We're looking for someone with previous experience working in customer-facing environments and proven leadership skills. As a leader, you'll be responsible for the day-to-day running of our service department and front-of-store operations. This includes managing checkouts and the customer service desk, maintaining excellent service standards, and driving a one-team culture that prioritizes health, safety, and wellbeing.

As part of our team, you'll enjoy flexible work arrangements, additional leave entitlements, and parental leave. We celebrate our team members' contributions and invest in their professional development.

Key responsibilities include:

  • Leading, coaching, and developing a team to meet sales targets and cost control requirements
  • Maintaining exceptional store presentation, welcoming customers, and promoting a positive team culture
  • Ensuring customer satisfaction by providing outstanding service and continuously improving processes

We're passionate about creating an inclusive work environment where everyone feels valued and supported. If you're customer-obsessed, proactive, and enjoy leading teams, we'd love to hear from you.

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