Delivery Lead

20 hours ago


Melbourne, Victoria, Australia Service Stream Full time
Job Description

Service Stream is seeking a skilled Delivery Lead to join our corporate division. As a key member of our team, you will be responsible for planning and executing projects and continuous delivery work within an agile team.

Key Responsibilities:
  • Plan and execute projects, features, and continuous delivery items using an agile cadence.
  • Lead agile delivery squads with best industry practices.
  • Ensure 'right fit' processes and governance are applied to all projects and continuous delivery.
  • Work with Strategy and Change, Systems and Process manager, and Portfolio Delivery Manager to provide effective demand planning and prioritization of pipeline initiatives.
  • Effective mobilization of all new projects and initiatives, involving portfolio applications while working with other agile teams to ensure coordinated delivery and deployment.
  • Effective and timely reporting of progress on all projects and initiatives.
  • Drive continual improvement of delivery processes to improve efficiencies of both time and costs, effective management of risks, and improve the predictability of outcomes.
  • Execute effective resource plans to allow the team to expand and contract over time to meet demand and align with budgets.
  • Balance the use of contractors and 3rd party vendors with full-time staff contracts to optimize costs.
  • Work collaboratively with other agile teams to optimize the use of resources and plan work that cross-portfolio teams.
  • Use of agile productivity tools, e.g., Jira, Confluence, etc.
Requirements:
  • Minimum of 5 years experience in software delivery.
  • Delivered projects or project portfolios in the range of $1m-$5m per annum.
  • Experience running Agile Teams.
  • Ability to deliver projects directly or manage a small group of project managers where workload expands.
  • Experience in or understanding of SDLC and Dev Ops processes.
  • Leadership orientated - understands how to motivate and build a high-performance team.
  • Can demonstrate a collaborative mindset and team-first approach.
  • Ability to balance the need to define and use processes versus delivery outcomes.
  • Previous people management experience.
  • Strong technical and business domain knowledge ideally in Field Service Management and Work Order management.
  • Prior experience working in Telecommunication, Gas, Electricity, and Water Utilities industry domains is preferred.
  • Hands-on experience with Agile processes, in a software development environment.
  • Excellent analytical, evaluative, and problem-solving abilities with a keen attention to detail.
  • Outstanding written and verbal communication skills.
  • Strong business/client engagement skills.
  • Proficient in JIRA, Confluence, Microsoft Word, Excel, Power Point; Visio; relevant business analysis tool(s).
  • Knowledge of systems such as Service-now, Oracle Field Solutions is highly desirable.
About Us:

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.

Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base.

Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups.



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