Enterprise Platform Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeInfrastructure Full time $80,000 - $120,000

Infrastructure Specialist Role

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As an Infrastructure Specialist, you will be responsible for delivering operational support across various enterprise platforms. This includes switch and access point provisioning and troubleshooting, management of firewalls and SD-WAN configuration, and maintaining enterprise backup systems.

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Key Responsibilities

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  • Providing operational support across HPE Aruba switching and wireless stacks.">
  • Assisting with the management of Fortinet firewalls and SD-WAN configuration and support tasks.">
  • Maintaining and supporting enterprise backup systems (e.g., NetBackup, Commvault) and associated processes.">
  • Providing DNS and domain registration support (AWS Route 53).">
  • General AWS EC2 platform support.">
  • Package and test applications within Microsoft Intune; assist in Windows update and secure baseline deployments.">
  • Supporting basic Microsoft Exchange administration (on-prem and online).">
  • Providing general infrastructure support for onboarding new sites and technology services.">
  • Maintaining SOPs, documentation, and process knowledge across supported platforms.">
  • Engaging with vendors and partners on BAU issues and escalated technical incidents.">
  • Assisting in responses for audits, compliance checks, and licensing reviews.">
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Requirements

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  • 5-10 years' experience in a generalist infrastructure role, with experience supporting enterprise network platforms preferred.">
  • Hands-on experience with HPE Aruba switching and wireless technologies.">
  • Exposure to Fortinet firewall and SD-WAN solutions strongly desirable.">
  • Working knowledge of Windows Server, Active Directory, DNS, Exchange, and backup technologies.">
  • Industry certification in networking and cloud platforms is highly desirable.">
  • Hands-on experience in managing and supporting Microsoft Intune, M365, Azure AD, and AWS platforms.">
  • Basic scripting skills (e.g., PowerShell) highly regarded.">
  • Demonstrated ability in structuring and executing infrastructure projects.">
  • Understanding of ITIL principles for Incident, Change, and Problem Management.">
  • Excellent written and verbal communications skills across all levels of the organisation.">
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About Our Organisation

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  • We offer flexible working arrangements and generous leave options.">
  • Experience market-leading parental leave benefits including paid leave for both carers and childcare allowance once returning to work.">
  • Engage in diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to growth.">
  • Take part in comprehensive Wellbeing programs and benefit from policies and support tailored to diverse needs.">
  • Be recognised by peers through nomination awards and participate in our Employee Referral Program.">
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