Enterprise Platform Manager

7 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $105,986 - $124,957
System Operations Manager

We are seeking a skilled IT professional to manage and optimize our enterprise platform.

About the Role:
  • Monitor system performance, conduct regular maintenance (patching), and optimize for scalability, security, and efficiency.
  • Perform security audits, vulnerability assessments, and collaborate with vendors to address security and performance issues.
  • Manage Disaster Recovery (DR) testing to ensure platform resiliency and quick recovery in case of failure.
  • Automate repetitive tasks like access reviews, deployments, and user management to improve efficiency and reduce manual effort.
  • Serve as the technical contact with vendors, managing updates, patches, and feature releases.
  • Lead testing, validation, and deployment of vendor updates, ensuring compatibility and smooth integration.
Key Responsibilities:
  • User Access & Role Management:
    • Manage user onboarding and training for the platform.
    • Configure and manage role-based access controls (RBAC), enforce security protocols, and ensure appropriate access levels.
  • Platform Monitoring & Optimization:
    • Regularly monitor platform performance, security, and availability, ensuring compliance with best practices.
    • Work with vendors to address performance or security concerns.
  • Documentation & Reporting:
    • Maintain records of platform changes, incidents, and resolutions.
    • Provide regular reports on platform performance and vendor interactions.
Benefits:
  • Competitive salary package
  • Flexible working arrangements
  • Access to latest DevOps tools and technologies
  • Collaborative and innovative environment
  • Make a meaningful impact on digital services
Requirements:
  • Experience with enterprise systems including the ability to configure, manage, and troubleshoot.
  • Strong knowledge of cloud platforms and server administration
  • Experience testing and implementing vendor updates and managing platform configurations.
  • Excellent troubleshooting skills and ability to manage incidents effectively.
  • Strong communication skills to liaise with vendors and internal teams.
  • Experience with user onboarding, training, and ongoing support.

The ideal candidate will have experience working in a dynamic technology environment, with strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders.

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