Infrastructure Solutions Specialist

1 day ago

Sydney, New South Wales, Australia beBeeInfrastructure Full time $140,000 - $170,000
Infrastructure Solutions Specialist

We are seeking a highly skilled Infrastructure Solutions Specialist to join our team.

  • This role involves supporting our complex mainframe environment and increasing technical expertise through detailed design and operations.
  • You will be responsible for undertaking basic problem diagnoses, correction, and support to resolve incidents/issues as required and escalating those that cannot be resolved to ensure resolution within a timely manner.
  • The successful candidate will assist with problem determination and root cause analysis to implement permanent corrective actions.
  • You will also assist with the Change Management process, lodging details in the service management tool and implementing infrastructure change where applicable including post-implementation verification checks.
  • Remain aware of latest developments in infrastructure technology and understand operational aspects of new technology to enhance or replace existing systems.
  • Participate in identifying opportunities for process improvements to ensure continuous improvement within infrastructure operations.
  • Assist in the formulation of infrastructure standards and guidelines to support the development of effective infrastructure strategies and procedures.
  • Conduct basic aspects of capacity planning, performance monitoring, and tuning of specific infrastructure components and implement new releases as required to ensure stability and availability of technology infrastructure services.
  • Collaborate with partners, vendors, and third-party suppliers to identify opportunities for continuous improvement.

This role offers an opportunity to play an important part in the future of our organization. We'll back you in the development of your career with internal career prospects and flexible working arrangements.

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