Service Delivery Professional
2 weeks ago
As a key professional, this role plays a pivotal part in increasing employment opportunities for Aboriginal and Torres Strait Islander people within the Australian Public Service (APS).
Key Responsibilities- Deliver high-quality service to clients via telephone support, encompassing tax, superannuation, and registration obligations.
- Process account activities received through various channels, including phone, email, and online portals.
- Exercise sound judgment and apply relevant policies and procedures to inform decision-making.
- Evaluate outcomes, actions, and agreements accurately.
- Cultivate collaborative relationships with team members to resolve issues and contribute to continuous improvement.
- A passionate individual with excellent communication skills, driven by a client-focused approach.
- Ability to work effectively in a scheduled contact centre environment from 7am to 7pm.
- Strong attention to detail and capacity to manage competing priorities.
- Adaptability to changing client and business needs is essential.
- The opportunity to engage with a diverse and inclusive work environment.
- Reasonable adjustments can be accommodated throughout the recruitment process.
- A chance to make a positive impact on the Australian community.
Multiple locations within metropolitan areas, including Burnie and nearby regions, may be considered for this position.
-
Allied Health Professional
1 week ago
Burnie, Tasmania, Australia Service Tasmania Full timeOverviewPlease note this position is also being advertised as a Clinical Nurse Specialist - CAMHS (502814d) and only one position will be filled on merit.The TeamCommunity CYMHS Northwest are a multidisciplinary team delivering high quality mental health services, inclusive of the assessment and treatment planning for children and young people in the...
-
Allied Health Professional
1 week ago
Burnie, Tasmania, Australia Service Tasmania Full timeOverviewPlease note this position is also being advertised as a Clinical Nurse Specialist - CAMHS (502814d) and only one position will be filled on merit.The TeamCommunity CYMHS Northwest are a multidisciplinary team delivering high quality mental health services, inclusive of the assessment and treatment planning for children and young people in the...
-
Service Delivery Officer
2 days ago
Burnie, Tasmania, Australia Australian Taxation Office Full time $60,000 - $80,000 per yearAbout usAt the ATO, you'll do work you can't do anywhere else. Work that is meaningful, diverse and challenging. We do work that makes a real difference to the lives of Australians - work that might take you somewhere unexpected.We're building a leading tax and superannuation administration known for contemporary service, expertise and integrity.We have a...
-
Allied Health Professional
3 weeks ago
Burnie, Tasmania, Australia Service Tasmania Full timeThe Team:Child &Youth Mental Health Service (CYMHS)Northwest (NW) is a tertiary Statewide Mental Health Service, providing mental health careto children and young people (under 18 years), and their families, living in the Northwest Tasmania who have a severe, complex or acute mental illness. CYMHS practice within a multi-disciplinary framework to provide...
-
Service Delivery Officer
2 weeks ago
Burnie, Tasmania, Australia Australian Taxation Office Full timeThis vacancy is only open to Aboriginal and Torres Strait Islander applicants.This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community.To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait...
-
Allied Health Professional
3 weeks ago
Burnie, Tasmania, Australia Service Tasmania Full timeThe Child Health and Parenting Service (CHaPS) is seeking a suitable Allied Health Professional to join our dynamic team, providing quality services for families of children under 5 based at the North West Parenting Centre in Tasmania.The North West region encompasses Circular Head, West Coast, Devonport Surrounds, and King Island. It is a beautiful area...
-
Service Delivery Officer
3 weeks ago
Burnie, Tasmania, Australia Australian Taxation Office Full timeWe are looking for passionate, client-focused individuals to join our Frontline Operations group in various (APS 3) roles.Responsibilities may include:Assisting clients through channels such as phone, web chat, email, paper, and online portals to meet their taxation, superannuation, and registration obligations.Understanding individual client circumstances...
-
Service Delivery Officer
3 weeks ago
Burnie, Tasmania, Australia Australian Taxation Office Full timeWe are looking for passionate, client-focused individuals to join our Frontline Operations group in various (APS 3) roles.Responsibilities may include:Assisting clients through channels such as phone, web chat, email, paper, and online portals to meet their taxation, superannuation, and registration obligations.Understanding individual client circumstances...
-
Service Delivery Officer
3 weeks ago
Burnie, Tasmania, Australia Australian Taxation Office Full timeThis vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait...
-
Allied Health Professional
2 weeks ago
Burnie, Tasmania, Australia Service Tasmania Full timePlease note this position is also being advertised as aClinical Nurse Specialist - Community Mental Health (Huntington's Disease) (503099d) and only one position will be filled on merit.The Team:The Huntington's Disease Service is a small, specialised team of passionate clinicians dedicated to supporting individuals and families affected by Huntington's...
