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Senior Crypto Product Specialist
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Our organization prioritizes providing our clients with optimal trading conditions.
We utilize cutting-edge platforms to ensure a premium trading experience.
Key Responsibilities:- Assist in expanding business operations by promoting and selling CFD crypto products, focusing on Bitcoin (BTC) and mainstream cryptocurrencies.
- Utilize strong sales skills to identify, develop, and maintain client pipelines within the crypto space.
- Nurture cooperative relationships with new crypto clients to foster long-term partnerships.
- Monitor trends and market dynamics in Bitcoin (BTC) and major cryptocurrencies, conduct thorough analysis of blockchain and crypto market information, and provide clients with professional insights and potential trading opportunities in the crypto CFD market.
- Deliver exceptional customer service through various communication channels to ensure client satisfaction.
- Respond promptly and professionally to client inquiries, effectively resolving issues encountered while using the CFD trading platform or crypto products.
- Communicate and provide feedback to clients regarding cryptocurrency market movements and platform trading tools, assist clients in understanding cryptocurrency market movements, and collect client trading experiences and needs.
- Strive to achieve or exceed set Key Performance Indicators (KPIs), including but not limited to sales targets, client satisfaction scores, and activity levels.
- Continuously learn and master the latest Bitcoin (BTC) and broader crypto market knowledge, CFD industry information, and details of trading platforms and crypto products.
- Expand knowledge about Bitcoin (BTC), other popular cryptocurrencies, blockchain technology, crypto industry news, and relevant macroeconomic factors impacting crypto assets to better serve clients and achieve sales targets.
- Contribute to team success by achieving individual metrics.
