Community Homelessness Specialist

6 days ago

Australia beBeeHomelessness Full time $85,124 - $91,993
Empower Lives through Housing Support

This role is an opportunity to make a tangible difference, shaping the future of services that empower clients to live their best lives.

The Divert Case Manager will address the immediate housing crisis, assist to secure emergency housing and provide crisis support through client-centred case plan development to those who are referred by Access Workers.

Your Key Responsibilities
  • The Divert Case Manager will support those who are first-time in the homelessness system, including those who are about to become homeless or returning to the homelessness system after a period of 12 months or more.
  • Provide client-led case management, ensuring appropriate interventions are allocated for each client which includes support, referral, advice and advocacy.
  • Assist families and individuals to address presenting issues impacting on secure housing, such as mental illness, substance use, physical health and life skills.
  • Ensure accurate, confidential and meaningful records on clients are appropriately kept within the data system, within nominated timeframes.
What's in It for You?

We believe great work deserves great rewards. When you join us, you'll enjoy:

  • A day off just for you - You're Amazing Day.
  • Paid parental leave.
  • Access to free, confidential counselling sessions.
  • A kind and awesome workplace culture.
  • Flexible working arrangements to support work-life balance.
What You'll Need to Succeed

To succeed in this role, you'll need:

  • Certificate IV in Human Services.
  • Demonstrated skills in person-centred case management, assessment and referral within a trauma-informed practice lens.
  • Knowledge and experience of homelessness services, including the impact of past government policies on First Nations people.
  • A high level of interpersonal skills in dealing with clients, colleagues and stakeholders.

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