Customer Service Role

5 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $90,000

Customer Service Representative - Call Centre

Key Responsibilities
  • Provide exceptional customer service through phone, email and other communication channels.
  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues efficiently.
  • Communicate technical information in a clear and simple way.
Requirements
  • Strong customer service focus with excellent verbal and written communication skills.
  • Recent experience working in a contact centre, retail or hospitality environment.
  • Able to work in a fast-paced team environment with rotating shifts.
  • Basic computer skills and ability to learn new systems quickly.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer
  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and supportive team environment.
  • Training and development opportunities to enhance your career growth.
  • Comprehensive learning and development opportunities.
  • Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund.
  • Exempt Employee Share Plan.

Our Company Culture

At our company, we value diversity and inclusion in the workplace. We welcome applications from individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants.

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