Activation and Relationship Coordinator

2 days ago

Sydney, New South Wales, Australia beBeeActivations Full time $80,000 - $120,000
Exciting Opportunity in Venue Activations

We are on a mission to become the leading platform for all food and beverage companies. As a crucial role in our business, you will bridge the gap between suppliers, venues, and order management.

As a Venue Activation Specialist, your key responsibilities will include:

  • Key Responsibilities:
  • Be the conduit between venues and suppliers: Foster strong connections and enhance customer experience through activation campaigns.
  • Optimise supplier adoption and venue activation: Collaborate with the Supplier Onboarding and Venue Team to improve activation rates and drive platform usage.
  • Engage venues through outbound communication: Maintain a high-contact cadence via phone calls, emails, and texts to manage campaign activities and ongoing relationship management.
  • Provide valuable insights to internal teams: Deliver feedback to the Product, Onboarding, and Sales teams to refine our venue activation strategy and enhance user experience.
  • Ensure a seamless handover process: Establish clear processes for transitioning venues into ongoing support and venue account management teams.

What We're Looking For:

  • Outbound prospecting & objection handling expertise – demonstrated ability to engage, persuade, and convert B2B customers.
  • Industry experience in Food & Beverage (highly desirable) – a background in hospitality or wholesale distribution will be a strong advantage.
  • Outstanding phone communication skills – ability to build rapport, engage decision-makers, and drive action over the phone.
  • Customer-centric mindset – a strong willingness and genuine desire to help venues and suppliers foster better relationships.
  • Exceptional follow-up and attention to detail – meticulous in tracking tasks, reporting insights, and ensuring nothing falls through the cracks.
  • Self-motivated and eager to grow – driven to learn, improve processes, and contribute to a rapidly scaling business.
  • Excellent collaboration & communication skills – this role requires frequent coordination across internal teams and external stakeholders.

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