Digital Experience Specialist

4 days ago

Melbourne, Victoria, Australia beBeePersonalisation Full time $100,000 - $140,000
Job Title: Digital Experience Specialist

We are seeking an experienced Digital Experience Specialist to join our team. In this role, you will be responsible for defining, shaping and executing personalisation programs in digital channels that drive sales, service and customer satisfaction goals.

  • Define and drive the experimentation roadmap for personalisation to deliver new concepts that drive strong customer engagement and conversion;
  • Conduct opportunity analysis using digital data and insights to identify new concepts and experiences to market;
  • Work with sales, product, marketing and technology to build personalisation capability to support scale and growth in delivering personalised experiences to customers;
About the Role

This is a fantastic opportunity for someone who wants to make a real impact on our customers' experience. As a Digital Experience Specialist, you will have the chance to work on exciting projects that drive business results and improve customer satisfaction.

Requirements
  • Demonstrated experience working in a similar role in personalisation, data and analytics;
  • Proven experience in product ownership and agile ways of working;
  • Strong understanding and experience in personalisation, digital marketing and analytics;
  • Ability to build relationships and influence stakeholders;
What We Offer

We offer a diverse and inclusive workplace where everyone feels valued and appreciated for being their authentic selves. Our culture of equity and respect creates an environment where all colleagues' unique backgrounds and identities are understood, respected and celebrated.

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