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Group Sales Executive

2 months ago

Derwent Park, Australia Grupo Mantra Full time

At Grupo Mantra, we are seeking a highly skilled Group Sales Executive to join our team. As a key member of our sales team, you will be responsible for building strong relationships with clients and travel agents, providing exceptional customer service, and managing group bookings from confirmation to check-in.

About the Role

  • Develop and maintain a deep understanding of our hotel portfolio and its offerings.
  • Respond to new business enquiries in a timely and professional manner.
  • Produce and distribute client quotations and contracts as required.
  • Establish strong relationships with internal departments, including Sales, Revenue, and Reservations.
  • Manage group bookings with 100% accuracy.

About You

  • You must have a minimum of 2+ years' experience in a customer service environment, preferably in accommodation or travel.
  • You should possess excellent customer service skills, phone manner, and attention to detail.
  • You should have a friendly and professional demeanor, with the ability to work well under pressure.
  • You should have intermediate Microsoft Excel, Word, and Outlook skills.

What We Offer

As a Group Sales Executive at Grupo Mantra, you will have the opportunity to work with a diverse range of clients, develop your skills and knowledge, and be part of a dynamic and passionate team.