Operational Readiness Specialist

1 day ago

Perth, Western Australia beBeeManager Full time €53,000 - €68,000
Job Title: Operational Readiness Manager

We are seeking an experienced Operational Readiness Manager to join our team. This key role will be responsible for ensuring a seamless transition from project to steady-state operation and service of the Material Handling System.

About the Job

The Operational Readiness Manager will manage the process of change of ownership in a complex Automated Material Handling System delivered by Vanderlande. You will have a strong focus on operational readiness within our segment and be responsible for managing the transition phase and set-up of complex service contracts at sites around the world.

  • Consult, assess and takeover of the service contract to be sold by the Service Account Manager: contract knowledge, identification of risks and opportunities
  • Setup and execute transition plan and planning together with the customer and project and mitigate transition risks
  • End-to-end management of the transition of complex solutions into stable operations (Solution-, Service-, Customer- readiness)
  • Manage the service contract to ensure contract execution based on the agreed performance until steady-state operations, and hand-over of the service contract to the Service (Contract) Manager
  • Execute the transition plan within budget and planning in coordination with the customer, project and service
  • Contact person towards the customer(s) up to board level for all issues during transition phase; manage the customer expectations
  • Development and further professionalization of the setup of site based service team(s)

This is a challenging role that requires strong project management skills, commercial acumen, and excellent communication skills. If you have experience in managing complex projects and have a drive for continuous improvement, we encourage you to apply.

About Us

We are a dynamic and fast-growing company operating in the automated material handling services environment. We offer a competitive salary range, flexible working hours, and a hybrid workplace.

  • 40 vacation days (20 statutory days and a flexible budget worth 20 days)
  • Flexible working hours
  • A hybrid workplace (40% working from home and 60% in the office)
  • A Health & Wellbeing budget worth €300,- per calendar year
  • Commuting allowance, including full reimbursement of travel by public transport
  • Working from home allowance
  • Collective pension scheme and discount on additional health insurance
  • On-site company health centres with a gym, physiotherapists and occupational therapists
  • Vanderlande Academy and training facilities to boost your skills
  • A variety in Vanderlande Network communities and initiatives
Requirements
  • Bachelor/Master degree in a relevant technical area
  • You have relevant project, integration and stakeholder management experience (at least 3 years) within an international environment, working with different cultures
  • You have outstanding planning, scheduling and coordination skills
  • A team player who will work well in a cross functional team environment
  • Knowledge of IT Service Management processes (ITIL) is preferred
  • Excellent verbal and written skills in the English language
  • Willing to travel worldwide (40-50%)

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