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Security Operations Specialist

2 months ago


Sydney, New South Wales, Australia MSS Security Pty Ltd Full time

About MSS Security

MSS Security Pty Ltd is a leading security company with a national footprint across Australia. We deliver high-quality service and protect high-profile sites.

Culture and Values

Our employees enjoy working with MSS because we prioritize people and culture, offer extensive development opportunities, provide stability and certainty, work collaboratively, and know how to have fun.

About the Role

We are looking for a dedicated Control Room Operator to work at a prestigious client site in Sydney CBD. In this critical position, you will monitor security systems, respond to incidents, and provide excellent customer service to staff and visitors. Key responsibilities include:

  • Monitoring CCTV and security systems
  • Conducting regular checks and reports on security status
  • Communicating effectively with team members and stakeholders
  • Assisting in directing visitors and the public
  • Maintaining key registers and issuing key passes
  • Documenting incidents and writing reports

About You

To be successful in this role, you will need:

  • Certificate II in Security Operations and a current First Aid certificate
  • A valid NSW Security Licence
  • Strong dedication, reliability, and commitment to security
  • Excellent communication skills and ability to build rapport
  • Good computer literacy skills
  • The ability to work independently and as part of a team

What We Offer

We offer a full-time Control Room Operator position with various shift options in Sydney CBD. We value diversity and are proud to be certified by the Workplace Gender Equality Agency. We are an Equal Opportunity Employer and welcome applications from all qualified candidates.