Chief Temperature Control Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeTemperature Full time $100,000 - $120,000
Job Opportunity

We're a global leader in delivering energy solutions that help businesses thrive and communities prosper.

Our team is dedicated to making a positive impact on customers, local communities, and the environment.

We're seeking an experienced Service Manager with a strong background in temperature control systems to oversee the coordination, execution, and management of temporary temperature control solutions.

  • This leadership role ensures safe and efficient delivery, installation, commissioning, and maintenance of rental equipment across the organization.

The ideal candidate will manage a team of technicians, ensure customer satisfaction, optimize delivery service, and support the overall growth and profitability of our temperature control offering.

Responsibilities
  • Manage, supervise, and support a team of service technicians and coordinators handling temperature control HVAC systems.
  • Manage daily service operations including scheduling, dispatching, and performance monitoring.
  • Ensure timely and effective response to service calls and preventative maintenance.
  • Provide technical support and guidance for troubleshooting complex temperature control systems.
  • Maintain high standards of customer satisfaction through proactive communication and quality control.
  • Collaborate with sales, engineering, and project teams to ensure smooth transition from project completion to service.
  • Monitor KPIs and service metrics to improve efficiency and profitability.
  • Ensure compliance with safety regulations, industry standards, and organizational policies.
  • Identify training needs and facilitate ongoing technical development for the service team.
  • Manage service contracts and ensure contractual obligations are fulfilled.
Requirements
  • 5+ years of experience in HVAC, BMS, or industrial temperature control systems.
  • 5+ years in a supervisory or management role preferred.
  • Strong knowledge of mechanical and control systems, diagnostics, and repairs.
  • Excellent leadership, communication, and organizational skills.
  • Proven ability to manage and develop high-performing teams.
  • Customer-focused mindset with problem-solving capabilities.
  • Familiarity with service management software and scheduling systems.
  • Valid driver's license and clean driving record.
Preferred Attributes
  • Experience in a rental environment delivering customer solutions.
  • Ability to work under pressure and manage multiple projects simultaneously.
  • Customer-first mindset with a proactive problem-solving approach.

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