Business Operations Director

5 days ago

Brisbane, Queensland, Australia beBeeGrowth Full time $90,000 - $120,000

Job Title: Business Operations Director

  • Job Summary:
  • We are seeking a highly skilled Business Operations Director to lead our sales and service team. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer satisfaction.
  • Responsibilities:
    • Drive Sales Growth:
    • Lead a high-performing sales team to achieve revenue targets and exceed sales expectations.
    • Develop and implement effective sales strategies, tactics, and processes to drive business growth.
  • Operational Excellence:
  • Oversee the day-to-day operations of the sales and service team, ensuring seamless execution and continuous improvement.
  • Develop and implement process improvements to increase productivity, reduce costs, and enhance customer experience.
  • Team Leadership & Development:
  • Recruit, develop, and retain top talent in sales and service roles.
  • Provide coaching, mentoring, and performance feedback to ensure individual and team success.
  • Customer Satisfaction:
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Requirements:
    • 10+ years of leadership experience in sales and service operations.
    • Proven track record of driving business growth, improving operational efficiency, and enhancing customer satisfaction.
    • Excellent communication, leadership, and problem-solving skills.
  • Benefits:
    • Competitive salary and bonus structure.
    • Comprehensive benefits package, including health insurance, 401(k), and paid time off.
    • Opportunities for professional growth and development.

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