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Theatre Booking Coordinator

2 months ago


Sydney, New South Wales, Australia Healthscope Full time
About Northern Beaches Hospital

Northern Beaches Hospital is a world-class healthcare facility that provides Level 5 delineation services for both public and private patients. The hospital features 486 beds, a 50-bed Emergency Department, and 14 state-of-the-art theatres, including cardiac catheter labs. Our hospital is committed to delivering high-quality patient-centered care and offers a wide range of services, including cardiothoracic surgery, neurosurgery, and luxury maternity care.

About the Role

We are seeking a highly motivated and reliable Theatre Booking Officer to join our friendly and hard-working team. As a Theatre Booking Officer, you will be responsible for the effective management of all patient Private Elective Surgery Bookings and Theatre Lists. You will work closely with multiple stakeholders, including internal and external teams, and will be required to provide exceptional customer service to patients and stakeholders.

Key Responsibilities
  • Manage patient Private Elective Surgery Bookings and Theatre Lists
  • Provide accurate and timely data entry
  • Respond to patients and stakeholders in a timely, efficient, friendly, and courteous manner
  • Develop and maintain effective relationships with internal and external stakeholders
  • Support the delivery of high-quality patient-centered care
Requirements
  • Exceptional customer service skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High standard of computer literacy
  • Experience with WebPAS and E-Admissions & E-Referrals
Employee Benefits

Our OneHealthscope rewards program offers a range of wellness benefits, including access to a wide offering of holistic support through our Employee Assistance Program. You will also have access to discounted onsite parking and Fitness Passport.