
Executive Leadership Role
1 week ago
We are seeking a highly motivated and enthusiastic Assistant Manager to join our growing team at Mercure Perth on Hay.
This role offers an exciting opportunity to take on leadership responsibilities and work closely with the Front Office team to deliver exceptional customer service and ensure the smooth operation of the hotel.
About Us
Accor is a world-leading hospitality group with a global network of over 5,000 properties across more than 90 countries.
We are a dynamic and innovative company that values diversity, inclusivity, and creativity in all aspects of our business.
- Assist and oversee the day-to-day operations of the Front Office team
- Supervise and monitor team members with strong leadership skills
- Take initiative to ensure all interactions with guests are positive and productive
- Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation
- Process and assist with check-in and check-out of guests when needed
Qualifications:
- Relevant experience in the hotel industry
- Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera
- Guest obsessed focus with the ability to adapt in a fast-paced environment
- Leadership qualities, with the ability to support colleagues and communicate effectively
What's in it for you?
- Career mobility opportunities within Accor
- Global perks and benefits
- A fun and supportive working environment
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