Network Operations Support Specialist
3 days ago
Balance Recruitment is seeking a highly skilled Network Operations Support Specialist to join their IT Operations Support Center. This individual will provide technical support to customers around the world, including Japan, and must speak fluent Japanese and English.
Responsibilities- Monitor banking transactions and communicate issues with stakeholders in Incident and Change Management teams.
- Use an issue logging system to record, triage and drive events to resolution.
- Interact with Customers, vendors, and support teams on a global scale.
- Suitable candidates will have a passion for learning and thrive in a fast-paced environment.
- Effective organisational skills.
- Passionate customer service ethic.
- Strong communication skills.
- Strong team player, resilient and able to work autonomously.
- Willingness to work 12 hour shifts.
- Full Australian work rights.
This role offers a competitive salary of up to $100k + expected pay, along with full training provided. The initial contract is 12 months.
Company OverviewBalancing between 3 days one week and 4 days the next week, this household name is looking for an individual with great English and Japanese skills to join their IT Operations Support Center. We are looking for Japanese speakers with excellent communication skills and a willingness to start a new career in the IT sector.
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