Expert Scheduling Coordinator

2 weeks ago

Perth, Western Australia beBeeScheduling Full time $79,098 - $106,202

About Us

We are a not-for-profit community service provider and respected leader in the disability support sector.

Our organisation is driven by values that focus on impact and helping others.

We want you to grow with us and work alongside our skilled professionals, embracing learning and developing your career while supported by an exceptional workplace culture.

Your role

We seek an experienced Scheduling Officer to join our team, working 12-month contract, full-time hours.

Key responsibilities include:

  • Plan, organise and schedule appointments between customers and clinicians
  • Utilise customised scheduling software and analytical skills to set up, modify and maintain the scheduling of appointments for clinical teams
  • Work as part of the larger scheduling function to ensure scheduling for the entire business is completed in an efficient and timely manner
  • Ensure the integrity and accuracy of all information held on the scheduling system
  • Effectively communicate with internal and external customers to diffuse conflict
  • Resolve appointment conflicts for clinicians and customers in a time-efficient manner
  • Provide assistance with caseload planning as required

Requirements

  • Previous scheduling experience, ideally within the allied health, NDIS or disability support sector
  • Be a customer-centric individual focusing on delivering extraordinary service
  • Analytical problem-solving skills with the ability to multitask and solve problems quickly
  • Excellent written and verbal communication
  • Ability to work autonomously and collaboratively as part of a team
  • Excellent organisational and time management skills with the ability to prioritise tasks
  • A sense of responsibility and ownership of your role and responsibilities
  • High attention to detail

Benefits

  • Maximise your earnings with salary packaging up to $18,550 for living expenses, meals and entertainment
  • 37.5 hour work week, promoting work-life balance
  • Long service leave after 7 years of tenure
  • Care through our employee assistant program; supporting your medical, safety, and mental health needs
  • Celebrate excellence with our annual peer-nominated awards

Other Perks

  • Job satisfaction while making a meaningful impact

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