Financial Resilience Specialist

3 days ago


Townsville, Queensland, Australia Tradewind Australia Full time

About the Role

The Financial Resilience Worker will play a crucial part in addressing financial issues with clients, helping them improve their knowledge and skills in money management and supporting them to develop positive and sustainable financial behaviours, enhancing financial literacy. This position provides emergency relief in line with the individual's capacity to maintain sustainable financial literacy. A key focus for the role is to strengthen access to programs, products, and services as alternatives to high-interest loans.

Key Responsibilities

  • Develop and implement strategies for addressing financial issues with clients.
  • Assist clients in improving their knowledge and skills of money management.
  • Support clients in developing positive and sustainable financial behaviours.
  • Provide emergency relief in line with the individual's capacity to maintain sustainable financial literacy.
  • Strengthen access to programs, products, and services as alternatives to high-interest loans.

Requirements

  • Hold a degree in Social Work, Human Services, Behavioural Sciences, or a Certificate IV (or higher) in a relevant field with at least two years of experience.
  • A Diploma or Certificate in Financial Resilience/Literacy (or equivalent experience) or be working towards this qualification.
  • Knowledge of financial crises, their impacts, and related behaviours, along with the ability to provide financial advice and crisis intervention.
  • Understanding of relevant legislation, service delivery models, and best practices.
  • Strong written and oral communication skills for case planning, advocacy, and networking with community organisations to establish referral pathways.
  • Ability to set goals and work positively with individuals to achieve them within set timeframes.
  • A current open driver's licence and the ability to maintain a Working with Children Blue Card and Disability Worker Screening/Clearance.


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