Technical Infrastructure Leader

2 weeks ago


Brisbane, Queensland, Australia beBeeManager Full time $140,000 - $175,000
Job Title: Technical Services Manager

The role of a Technical Services Manager is pivotal in shaping the future of technology services. This position involves leading the delivery of reliable, secure, and scalable infrastructure services while managing a high-performing team.

Key Responsibilities:
  • Lead and develop a team of technical experts to deliver high-quality infrastructure services
  • Manage and maintain core infrastructure services including storage, compute, virtualisation, Windows, Citrix, Identity Management, AWS, and Google Cloud Platform
  • Oversee incident and problem management, acting as escalation point for high-severity incidents
  • Develop and execute tactical plans aligned with strategic objectives
  • Collaborate with stakeholders and vendors to align services with business needs and SLAs
  • Ensure compliance with regulatory requirements and internal risk frameworks
  • Lead disaster recovery planning, technical capacity forecasting, and continuous service improvement
Qualifications & Experience:
  • Bachelor's degree in IT or related field (or equivalent experience)
  • 7+ years in technical support with 3+ years in a leadership role
  • Strong technical expertise in infrastructure platforms and services
  • Demonstrated success leading teams in complex environments
  • Experience with ITIL practices and service management frameworks


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