Administrative Support Specialist

3 weeks ago


Adelaide, South Australia Pulse Anaesthetics Full time
About the Company

Pulse Anaesthetics is a specialized anaesthetic services provider committed to delivering exceptional patient care, safety, and precision. Our team collaborates closely with hospitals and medical practitioners to ensure seamless anaesthesia management.

We are a values-driven organization that prioritizes our employees' wellbeing, fostering a supportive workplace with exceptional staff practices.

Job Overview

We are seeking highly skilled Client Services Administrators and an Office Administrator to provide exceptional customer service and administrative support. These roles offer the chance to contribute to a high-performing team, with benefits like professional growth opportunities, team-building events, and annual salary reviews.

Key Responsibilities
  • Deliver outstanding customer service and support to clients and doctors
  • Manage administrative tasks, including scheduling and documentation
  • Communicate effectively with patients, medical rooms, and third-party providers
  • Maintain accurate client records and ensure confidentiality
  • Assist with office management and team event coordination
  • Foster a positive team culture through collaboration
  • Ensure compliance with policies and high service standards
Requirements
  • Proven experience in customer service and administration
  • Strong organizational and multitasking abilities
  • Excellent communication skills
  • Proficient in Microsoft Office and medical software
  • High attention to detail and confidentiality
  • Strong problem-solving skills and proactive mindset
  • Experience in healthcare or medical environments is a plus
Benefits
  • Wellbeing Program: Monthly activities during and after hours
  • Performance Bonuses: Annual reviews linked to rewards
  • Salary Reviews: Competitive annual salary adjustments (Estimated Salary: $60,000 - $80,000 per annum)
  • Recognition: Celebrate individual and team achievements
  • Team Events: Regular bonding activities and workshops
  • Emotional Intelligence: Bi-monthly development workshops.
  • Annual Winery Day: Exclusive staff and doctor event.
  • Birthday Perks: Celebrate your special day.
  • Service Awards: Honour long-standing contributions.
  • Fun Culture: Supportive, inclusive, and vibrant team spirit.
  • Monthly Socials: End-of-month drinks with staff and doctors


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