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Client Relations Specialist
2 months ago
Position Overview
As a vital member of our branch team, you will play a key role in delivering an outstanding experience to our customers while contributing to the overall success of the organization through exceptional sales and service.Key Responsibilities
Assist customers at the service counter and respond to inquiries via phone and email Generate precise quotes tailored to customer needs Cultivate strong relationships with clients Become an expert in product knowledge to guide customers in their selections Collaborate effectively with team members to maintain an inviting branch environment Are You the Right Fit?
Strong customer service and sales orientation with relevant experience Excellent problem-solving abilities to assist customers in finding solutions Comfortable with technology and computer systems; training will be provided A positive and proactive mindset Initiative to support colleagues and customers alike, regardless of task size Ability to thrive in a fast-paced setting with a strong sense of urgency Experience in a trade-related field is advantageous, though a willingness to learn is equally valued Benefits of Joining Us
Rich Heritage – Established in 1886, Lawrence & Hanson is a leading name in electrical wholesale in Australia Career Development – We prioritize our employees' growth through various training programs Positive Work Environment – We foster a culture of enjoyment and high performance Financial Rewards – Attractive profit-sharing schemes are available for our team members Global Presence – As part of Sonepar, we are connected to a worldwide leader in B2B electrical product distribution
