FedEx Operations Support Specialist

1 week ago


Wagga Wagga, Australia FedEx Full time
About the Role

As a key member of our operations team, you will play a vital role in ensuring the seamless flow of shipments through our depots. Our Operation Support Agents are dedicated to sorting freight and coordinating with drivers and supervisors to meet customer needs.

  • Safely manage and internally move all consignments that come in and out of our depot in a timely manner.
  • Work collaboratively with your team to ensure efficient turnaround times.
  • Perform administrative duties such as data entry, customs documentation, scanning, and filing paperwork.
  • Communicate effectively with drivers, supervisors, customers, and our Customer Service team via telephone.
Key Responsibilities:

We are seeking an experienced individual to fill this critical role, which requires strong organizational and communication skills. You will be responsible for managing and moving large volumes of freight, working closely with drivers and supervisors to ensure timely delivery, and providing excellent customer service.

  • Main Duties:
  • Data Entry and Administration: Accurately enter data into our system and perform other administrative tasks as required.
  • Freight Management: Safely move and manage large volumes of freight within our depot.
  • Communication: Liaise with drivers, supervisors, customers, and our Customer Service team to ensure seamless communication.
Requirements

To succeed in this role, you will require:

  • A minimum of 1 year's experience in administration, warehouse work, or a related field.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • A commitment to safety and a understanding of chain of responsibility.
Benefits

We offer a competitive salary and benefits package, including:

  • A base salary of approximately $62,000 per annum (dependent on location).
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.


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