Operations Support Associate
2 weeks ago
Job Summary: We are seeking a highly skilled Operations Support Agent to join our team at FedEx. In this role, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Deliver outstanding customer service and support to our clients
- Assist with service assurance and customer complaints
- Provide administrative support to our operations team
- Contribute to the development and implementation of process improvements
Requirements:
- Secondary education or equivalent
- At least two (2) years of relevant work experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
Preferred Qualifications:
- Experience in a customer-facing role
- Knowledge of logistics and transportation operations
- Proficiency in Microsoft Office
FedEx Culture:
FedEx is committed to being an equal opportunity/affirmative action employer and is dedicated to creating a diverse, equitable, and inclusive workforce.
FedEx is one of the world's largest express transportation companies, serving more than 220 countries and territories around the globe. Our People-Service-Profit philosophy is at the heart of everything we do, and we are passionate about making every FedEx experience outstanding.
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