Operations Support Associate

2 weeks ago


Wagga Wagga, Australia FedEx Full time

Job Summary: We are seeking a highly skilled Operations Support Agent to join our team at FedEx. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Deliver outstanding customer service and support to our clients
  • Assist with service assurance and customer complaints
  • Provide administrative support to our operations team
  • Contribute to the development and implementation of process improvements

Requirements:

  • Secondary education or equivalent
  • At least two (2) years of relevant work experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Preferred Qualifications:

  • Experience in a customer-facing role
  • Knowledge of logistics and transportation operations
  • Proficiency in Microsoft Office

FedEx Culture:

FedEx is committed to being an equal opportunity/affirmative action employer and is dedicated to creating a diverse, equitable, and inclusive workforce.

FedEx is one of the world's largest express transportation companies, serving more than 220 countries and territories around the globe. Our People-Service-Profit philosophy is at the heart of everything we do, and we are passionate about making every FedEx experience outstanding.



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