
Senior People Operations Specialist
1 week ago
We are seeking a strategic and experienced Human Resources Manager to lead our people strategy, foster a high-performing workplace culture, and drive business results.
About the Role- Oversee the full scope of HR operations across the organization, supporting a diverse team that drives the guest experience from front-of-house to back-of-house.
- Lead the implementation of human resources initiatives, ensuring legislative compliance while building a positive, inclusive, and high-performance culture based on organizational values.
The successful candidate will be responsible for:
- Recruitment, onboarding, training, policy development, employee engagement, and day-to-day support.
- Crafting and executing a clear HR strategy aligning with operational goals.
- Understanding award interpretation, rostering impacts, and fast-paced hospitality staffing.
- Employment Law Expertise – Strong understanding of Australian employment legislation, modern awards, workplace compliance, and HR best practices.
- Leading with empathy, fostering strong relationships, and building trust across all levels of the organization.
- Confident working with senior management, floor staff, and external partners.
- Proven experience running L&D programs, performance cycles, and staff engagement initiatives within deadlines and budgets.
- Handling sensitive people issues with discretion and professionalism.
- Strategic & Hands-On approach to HR.
- Hospitality HR Knowledge, including award interpretation and rostering impacts.
- Employment Law Expertise, including Australian employment legislation and HR best practices.
- People First Mindset, leading with empathy and building trust.
- Strong Communicator, confident working with various stakeholders.
- Project & Program Management skills, including L&D programs and performance cycles.
A competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and supportive work environment.
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