
Senior ICT Transformation Specialist
1 week ago
About the Role:
We are seeking a highly skilled ICT Change Analyst to join our team in a customer experience (CX) modernisation program for a utility client based in Newstead. This exciting role involves working on a large complex digital transformation piece of work.
Key Responsibilities:
- Play a key role in the successful delivery of the Change Management Plan
- Support the design, delivery and implementation of the Change Management solution
- Identify opportunities for additional change and training interventions required to help support the implementation of individual projects
- Assess the business and stakeholder impacts on the end user community
- Promote awareness and a positive perception of the Program whilst engaging stakeholder groups to meet project deadlines
Required Skills and Qualifications:
- Extensive relevant change analyst experience supporting complex ICT projects
- Ability to adapt to continually changing environments
- Ability to influence and establish credibility with senior stakeholders, take ownership and deliver to tight timeframes
- Ability to collaborate and communicate effectively across a broad range of internal and external stakeholders
- Experience/knowledge in using organisational change management methodologies and tools (i.e. Prosci)
What We Offer:
Diversity and inclusion are strongly supported at our organisation. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
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