Lead Retail Team for Growth

1 day ago

Canberra, ACT, Australia beBeeExcellence Full time $70,000 - $110,000

As a Team Lead, you will have the opportunity to shape the future of retail by leading a team of sales associates and providing exceptional customer service.

Key Responsibilities:
  • Coach and motivate your team to deliver outstanding customer service and meet sales goals.
  • Maintain high levels of customer satisfaction by staying knowledgeable about all products offered and collaborating with colleagues to deliver excellent sales service.
  • Ensure sales, customer experience, merchandising, visual, and operational expectations are met through effective planning and execution.
  • Act as a liaison between customers, sales associates, and store leadership to resolve issues and improve overall performance.
  • Stay up-to-date on product knowledge and trends to meet customer needs and drive sales growth.
Requirements:
  • Proven leadership ability with at least 1 year of experience in a customer-facing sales setting.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results through enthusiasm and interacting with customers and athletic products.
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing retail environment.
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
  • High level of ethics, values, integrity, and trust.
Key Skills:
  • Leadership
  • Customer Service
  • Team Management
  • Merchandising
  • Visual Presentation
  • Problem Analysis
  • Decision Making

Drive Sales Growth and Excellence

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