IT Service Delivery Specialist

2 days ago

Brisbane, Queensland, Australia beBeeCustomerCentricity Full time $80,000 - $120,000
IT Service Delivery Specialist

The role of the IT Service Delivery Specialist is to provide exceptional customer service and technical support to our clients. This position involves managing customer interactions through effective communication and personal accountability.

Key Responsibilities:
  • Manage customer experience through proactive engagement and issue resolution.
  • Collaborate with internal teams to resolve complex technical issues in a timely and professional manner.
  • Provide technical incident, request, and change control support for clients.
Requirements:
  • Basic mobile troubleshooting knowledge and proficiency with computers.
  • Strong attention to detail and ability to multitask.
  • Proactive and independent with a quick learning ability.
  • Ability to stay calm under pressure and work well in a team.
What's in it for you?

Professional development opportunities and technology training.

A dynamic and supportive work environment where collaboration and innovation thrive.

Opportunities to develop your skills and expertise through on-the-job training and formal education.

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