
Future Corporate Talent
1 week ago
This is an exceptional opportunity to start your leadership journey.
- You will receive a tailored leadership development plan.
- Mentoring from senior business leaders.
- A plethora of hands on learning experiences.
A Corporate Talent Leader is an operational and technical expert. Their role is to manage and grow their own portfolio whilst supporting the Business Leader in the development and retention of their team.
The Corporate Talent Leader has strong commercial and business sense and they are skilled in the planning and deployment of the delivery of the customer and business plans.
Operational & System Technical:
- Provides an outstanding & consistent customer experience by adhering to the One Best Way Operational Excellence framework (including customers SLA's).
- Demonstrates advanced knowledge of the internal & customer-facing technology systems.
- Ability to assess, troubleshoot and provide solutions to a varying range of scenarios.
- Understands the financial systems and processes.
- Expert in all corporate travel product knowledge that delivers the best outcome for the customer.
Growth and Retention:
- Ability to review a customer's travel program & present options that drive compelling financial and operational value to deliver growth and profitability.
- Has an intimate knowledge of their customer portfolio.
- Delivers a compelling customer experience to maximise the opportunity for retention and satisfaction.
- Ability to influence the customer in order to drive a result/ opportunity.
- Deep understanding of the customer's end-to-end journey.
- Knows how to position the features and benefits of the corporate travel product suite.
- Understands key business drivers for the organisation and how to contribute to its success.
Development:
- Self-motivated and proactive.
- Open to learning and developing the skills required to succeed.
- Demonstrates knowledge of external competitor activity and market trends to deliver valued insights.
- Set targets and goals and strives to achieve these.
- Contributes to a peer to peer, collaborative and continuous learning culture within the organisation.
- Strives for subject matter expertise.
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