Senior Patient Advocate Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCare Full time $45,000 - $60,000
Job Opportunity

As a Care Coordination Support Officer, you will provide administrative and co-ordination support to the Care Coordination team with a continual focus on improving process and delivering exceptional customer service.

You will work closely with our clients, their families, carers, and advocates to ensure all clients have a Care Plan that reflects their individual care and service needs.

Key Responsibilities:

  • Providing administration support to the Care Coordination team
  • Assisting with client intake, assessment, and reviews
  • Guiding new and potential clients to easily access services
  • Establishing service and equipment requests
  • Working collaboratively with the team to assist with the coordination of service for our clients

Requirements:

  • A genuine commitment to helping people retain their independence in their own home
  • Sensitivity to the needs of older people from different social, economic, and cultural backgrounds
  • The ability to use your initiative
  • The ability to work independently but also within a team

Desirable Qualities:

  • Kindness, even when stressed
  • Liking what we do - caring for people in the community
  • Dynamic and energetic personality
  • Flexibility and adaptability
  • Loving diversity
  • Contributing ideas and hard work to make us better every day

Additional Requirements:

  • COVID-19 vaccination (including booster if eligible)
  • Driver's Licence

Preferred Qualifications:

  • A current Police Check
  • Diploma in Community Service Coordination or Certificate 3 in Aged Care or equivalent
  • Experience and/or knowledge of Home Care Packages and Commonwealth Home Support Program
About Us

We are a not-for-profit organisation in the Health Care Sector. We offer a range of perks through our Employee Benefits Program, including discounted gym memberships.

We are proud of what we do, how we work together, and the impact that we have on people's lives.

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